Privacy Policy

Who we are

6060 Labs, Inc. operates Esca (withesca.com), software for private drivers and their clients. It manages schedules, bookings, communication, and payments. 6060 Labs operates from the United States.

What we collect

• Account data — name, email, phone number, and profile details you provide.
• Schedule data — busy blocks, working hours, rides, and bookings you or your clients create in Esca.
• Booking data from clients— name, phone number, pickup, destination, and notes a client submits on a driver's booking page.
• Voice input— when you use Esca's mic, audio streams to ElevenLabs for live transcription. Esca does not store the recording. ElevenLabs may retain API input under its account settings and privacy policy. Esca keeps the final text where you use or send it.
• Payment data — payment amount, Stripe payment identifiers, payment status, refunds, disputes, and the driver name, email, and phone stored when a direct payment starts. Stripe stores the card or wallet details. Esca does not store a full card number.

Google Calendar

When a driver connects Google Calendar, Esca requests two permissions: create and edit calendar events (calendar.events) and read free/busy availability (calendar.freebusy). Esca uses them only to (1) write ride, travel, and break blocks the driver confirms, and (2) check when the driver is busy so clients only see open times. Esca never reads event titles, descriptions, guests, or any content of the driver's other events. Free/busy data is used at request time and is not stored. Tokens are encrypted at rest. A driver can disconnect at any time in Settings, which deletes the stored token.

Esca's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

In-app messages

Messages you send through Esca's in-app chat are stored on Esca's servers and are visible to the other participant(s) in that conversation. Esca staff do not read message content: the admin tools we use to monitor the product show only aggregate counts of messages and conversations, never message text. Messages are not shared with third parties except the service providers that run Esca, as described in the Sharing section below.

How we use data

• Run the product: schedules, bookings, notifications.
• Notify drivers about bookings by push notification, email, and — with the driver's consent — text message.
• Keep the service secure and debug problems.

We do not sell personal data. We do not use it for advertising. We do not use Google user data to train AI models.

Sharing

Data is shared only with the service providers that run Esca (hosting, database, email, push, text delivery, transcription, and AI parsing of schedule commands), and only as needed to provide the product. A driver's public booking page shows open time slots only — never event details.

Payments

6060 Labs operates Esca and processes payments through Stripe. A direct payment can remain in the 6060 Labs Stripe platform balance while the driver finishes Stripe setup. Esca records the amount owed to the driver. This is not an escrow account.

Esca holds an unresolved direct payment for no more than twelve months. Esca then transfers the driver's share or refunds the full payment to the original payment method.

Retention and deletion

We keep data while an account is active. To delete your account and its data, email desk@esca.black and we will complete the deletion within 30 days.

Account deletion does not delete records that 6060 Labs must keep for payments, refunds, disputes, tax, fraud prevention, or legal duties. Esca keeps those records only for the required period.

Contact

Questions: desk@esca.black.